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FAQ

How do I know which type of water treatment system I need for my home?

First, a free water test can be performed by All Safewater Technologies. A water treatment system should be built specifically for you, based on your water test and calculation of water consumption.

Once my Water conditioning equipment is installed, how much salt do I add to the system and which type of salt should I use?

The homeowner should always keep salt in the brine tank. There are several types of salt on the market; crystal salt, pellet salt, and potassium chloride salt (for people on salt-free diets). Pellet salt is a cleaner grade of salt, however, it does tend to bind together in the brine tank and form a salt bridge. Pellet and crystal salts shouldn’t be mixed together, so whichever salt you decide to use for your softening system is the salt you should stick with. Here at All Safewater we recommend solar salt crystals (blue bag only)

How often should I have my system serviced?

Most manufactures recommend servicing water treatment systems yearly. Our database alerts us when our customers are due for their annual service and our office staff will contact you to schedule your appointment.

What are pH levels in water?

The term pH stands for “potential of hydrogen.” When it comes to your home’s water, pH levels refer to the amount of dissolved hydrogen ions the water contains.

The pH of water is measured in a range between 0-14, where a measurement of 7 is perfectly neutral water. If your water’s pH levels are below 7, it would be considered acidic. If your water’s pH levels are above 7, it would be considered alkaline.

The EPA does not regulate pH levels in water, but it does recommend that pH levels remain somewhere between 6.5 and 8.5. Even so, the water in many homes (especially homes with well water) have pH levels that fall outside of that range.

What problems do low or high pH levels pose to your home’s water?

According to the World Health Organization, exposure to pH levels above 11 results in irritation of the eyes, skin and mucous membranes, as well as worsening symptoms of skin disorders.

Exposure to low pH levels can result in some even bigger problems. That’s because acidic water allows the metals in your pipes to leach into your water supply. When these metals get into your water, they can wreak havoc on your plumbing system and lead to potential health problems.

When it comes to your plumbing system, acidic water can prematurely corrode your pipes and stain your sinks and drains. It can also stain your clothes and result in water that smells bad and tastes metallic.

When it comes to your health, consuming the metals we mentioned above has been linked to a number of neurological and reproductive problems.